To help you stop this happening in your work place.

To provide employers with an advanced holistic hearing conservation service that has a direct positive impact on employee performance and customer satisfaction with the knowledge that healthy hearing is imperative for business success.

ASP ElaraTek Consulting; a new partnership with leading Digital Sound Processing firm ElaraTek Ltd, to deliver specialised systems testing for large telecoms and industrial engineering companies both in the UK and France. The new service is designed to determine the source of acoustic incidents and noise interference within telecommunications infrastructures as well as establish the real characteristics and levels of noise exposure from regular and long-term telephone usage.

Telefónica O2 UK Ltd has endorsed this new partnership and we are proud to release their statement below:

“Telefónica O2 UK prides itself in high management standards for health and safety, in order to protect its employees and improve the service we offer to our customers. To maintain these high standards we are constantly looking for improvements for our safe working practices and the technology we use to support both the needs of our customers and our employees. In this regard, we have been delighted to further develop our relationship with the Acoustic Safety Programme. Having already delivered the UK’s most advanced Hearing Safety training for our call centre employees, we recently engaged ASP again to conduct a complete review of our noise exposure, policy and practices. The result of this review has, we believe, confirmed our market leading position in hearing conservation practices and also highlighted a couple of areas where we had an opportunity to make further improvements within one of our principal call centres. Utilising the cost-effective solutions advised by ASP, we have ensured that we have minimised the risk to our people, improved the customer experience and ensured our continued compliance with all relative legislation.

ASP have been able to deliver these ground breaking solutions by working in partnership with specialist acoustic signal processing company, ElaraTek, to develop cutting edge technology in order to provide a highly advanced communication infrastructure monitoring and research service. ASP is already one of the World’s leading centres of health and safety expertise in respect of occupational exposure to telephone noise and is now able to support that information pool with advanced technology solutions from ElaraTek to assist employers in their responsibility to employee health and wellbeing. The by-product of these improvements is equally as important: improved employee performance and customer satisfaction. Chris Jacobs, Health and Safety manager for Telefónica O2 UK stated that he is proud to endorse the specialist work that ASP ElaraTek Consulting provide and would recommend them to any Company considering improving their hearing conservation practices.”